FAQ
Your frequently asked questions, answered
From booking to check-out, here’s everything you need to know. And if you still have other questions, please don’t hesitate to contact us directly.
Are the properties professionally managed?
Yes, our properties are rented out and maintained under our own management.
How do I book a rental?
You can book directly through our website. This is always cheaper than booking via other platforms.
Are there any hidden fees?
No. When you make a booking, you will receive an overview of what you need to pay.
What if I need to cancel or change my reservation?
For this, it’s best to contact us directly.
Is customer support available during my stay?
Yes, someone is always reachable by phone during your stay.
Do you offer long-term stays?
Yes, you can contact us for information or pricing.
What are the check-in and check-out times?
Check-in: 5:00 PM – 8:00 PM
Check-out: 9:00 AM – 11:00 AM
Late check-in/check-out: please contact us and we will review the possibilities together.
Is parking available?
Public parking is available around the properties.